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Letter to Christie Clinic PersonalCare Members, 11/3/11

November 4th, 2011

Dear Christie Clinic PersonalCare Members:

On July 1stChristie Clinic received notice that PersonalCare was unilaterally terminating its contract with Christie Clinic.  In the wake of PersonalCare’s continued silence and the most recent open enrollment period (October 10th-28th, 2011), for State of Illinois Members, Christie Clinic felt an obligation to the State, private employers and, most importantly, our patients to notify them of PersonalCare’s actions. Because of the business practices of PersonalCare and serious differences over the past decade, Christie will not renegotiate or reenter a contract with PersonalCare that includes any HMO, PPO or Open Access Plan (OAP) Products. 

Christie Clinic’s team is committed to providing the highest quality health care to the communities we serve.  We are working closely with our patients, the State of Illinois and private employers to make this transition as seamless as possible for Christie Clinic patients.

What should I consider if I am a PersonalCare HMO, PPO or OAP member who receives care at Christie Clinic?

State Employees

  • If you are an HMO member: You may choose a new vendor when the contract between Christie Clinic and PersonalCare terminates on January 1, 2012 if you are eligible for a qualifying event. To be eligible for a qualifying event provision that will allow you to change health plans, you must meet both of the following criteria: 1) You must be an HMO participant with a Christie Clinic Primary Care Physician ON FILE with PersonalCare and 2) Your Primary Care Physician ceases participation in the HMO network (ie: Christie Clinic Primary Care providers no longer accept PersonalCare HMO insurance).   If you qualify to choose a new health care plan on January 1, 2012, you have the following options: a) Health Alliance HMO, b) Healthlink OAP and c) Quality Care Health Plan (QCHP).  If you do not meet the qualifying event provisions, your next opportunity to change plans will be in May 2012 (with changes effective July 2012).
  • If you are an OAP Member:  At this time, your next opportunity to change plans will be in May 2012 (with changes effective July 2012). 

 Private Employers/Non-State Employees

  • As of January 1, 2012, this change will also affect insured employees of private companies who have contracted with PersonalCare for their health insurance. We are working directly with many employers and their brokers who currently contract with PersonalCare about their options.  If you currently have a PersonalCare HMO or PPO plan you should contact your Human Resources department for additional information and options available to you.  Christie Clinic is a provider with Health Alliance Medical Plans, Healthlink, BCBS of IL, Aetna, Cigna, and many others.  If you have questions regarding Christie Clinic’s contracted carriers, please call Christie Clinic’s Customer Service at 366-1382.

Tags: personalcare

Christie Clinic at the Family Medical Center in Paris
727 East Court Street Paris, IL 61944 Dermatology: 366-1248; Vein and Vascular: 366-2670
Christie Clinic Christie Clinic on University Photo Christie Clinic on University
101 West University Avenue Champaign, IL 61820 Main Phone: (217) 366-1200
Billing Services: (217) 366-1382
Toll Free: (888) 391-0412
Christie Clinic Christie Clinic on Windsor/Convenient Care Photo Christie Clinic on Windsor/Convenient Care
1801 West Windsor Road Champaign, IL 61822 (217) 366-8000
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1400 West Park Street Urbana, IL 61801 (217) 366-1200
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209 West Borman Drive Rantoul, IL 61866 (217) 892-9671
Christie Clinic Christie Clinic in Mahomet/Convenient Care Photo Christie Clinic in Mahomet/Convenient Care
1001 Commercial Drive Mahomet, IL 61853 Main Number: (217) 586-6600 Convenient Care: (217)366-8130
Christie Clinic Christie Clinic in Danville on Vermilion/Convenient Care Photo Christie Clinic in Danville on Vermilion/Convenient Care
3545 North Vermilion Street Danville, IL 61832 (217) 442-8611
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300 North Main Street Tuscola, IL 61953 (217) 253-9258
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1207 South Mattis Avenue Champaign, IL 61821 (217) 355-1684
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109 West University Avenue Champaign, IL 61820 (217) 366-5180
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2901 West Kirby Avenue Champaign, IL 61821 (217) 366-8130
Christie Clinic Christie Clinic in Urbana/Convenient Care Photo Christie Clinic in Urbana/Convenient Care
1710 East Windsor Road Urbana, IL 61802 (217) 344-9440
Christie Clinic Christie Clinic in Danville on Logan Photo Christie Clinic in Danville on Logan
800 North Logan Avenue Danville, IL 61832 (217) 431-8930
Christie Clinic Christie Clinic on Fox Drive Photo Christie Clinic on Fox Drive
2110 Fox Drive, Suite B Champaign, IL 61820
Christie Clinic Christie Clinic in Monticello at Kirby Medical Group Specialty Clinic Photo Christie Clinic in Monticello at Kirby Medical Group Specialty Clinic
1109 B North State Street Monticello, IL 61856 (217) 366-1304
Gibson Area Hospital
1120 N Melvin Gibson City, IL 60936 (217) 784-2240
Christie Clinic Christie Clinic in Mattoon Photo Christie Clinic in Mattoon
105 B Professional Plaza Mattoon, IL 61938 (217) 345-3000
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1000 Health Center Drive Mattoon, IL 61938 (217) 258-2588
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1702 S. Mattis Avenue Champaign, IL 61821 (217) 326-2030
Christie Clinic The Carle Foundation Hospital Photo The Carle Foundation Hospital
611 West Park Street Urbana, IL 61801 (217) 383-3311
Iroquois Memorial Hospital
200 E. Fairman Ave. Watseka, IL 60970 (815) 432-5841
Christie Clinic Christie Clinic in Savoy Photo Christie Clinic in Savoy
501 North Dunlap Avenue Savoy, IL 61874 Transformations: (217) 366-7460 Internal Medicine: (217) 366-5434 Ophthalmology: (217) 366-1250
Christie Clinic on West Park Street
1405 West Park Street Urbana, IL 61801 217-366-1237
Christie Clinic in Monticello
107 West Main Street Monticello, IL 61856 217.762.3352
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100 South Water Street Suite 103 Decatur, IL 62523 217-362-0661- telephone