Frequently Asked Questions

Can you go to the bathroom during an infusion treatment?
Yes. Let the nurse know if you need to use the restroom once treatment has started. We will assist you as you take your IV pole with you to the restroom. If you suffer from incontinence, you may want to wear disposable underwear to prevent accidents.

Can you bring a loved one?
You are more than welcome to bring in a support person to your visit. This is part of our unwavering commitment to making you feel as comfortable as possible. Please note that our Infusion Suite is equipped with 2 seats for guests. If these 2 seats are occupied, we ask that your support person waits in the lobby area or in their vehicle.

Can you eat or drink during infusion treatment?
Yes. You can bring your own snacks or drinks. We also provide beverages — such as coffee, juice, or soda — to make you feel at home.

How to Prepare for Infusion Therapy

  • Hydrate.
    It is very important that you are well hydrated when you come in for your infusion. Being hydrated will help the infusion nurses to start your IV. It will also help your body to better tolerate your medication, minimizing the likelihood that you will experience side effects from your IV medication.
  • Write down all your questions.
    Before commencing therapy, make a list of all your questions; we’ll be happy to discuss them with you. We’ll explain the entire process, the risk of side effects — and what those side effects are — as well as any additional matters that may be making you anxious.
  • Make a list of medications you’re taking.
    Let our team members know whether you’re taking prescription medications or over-the-counter painkillers. This is essential to ensure that you don’t experience an adverse reaction from mixing items that don’t work well together.
  • Wear comfortable clothes.
    This serves a dual purpose. First, it’s practical — one of our healthcare professionals will take your vital signs — and wearing loose-fitting clothing will make this process easier. Second, while we’ll make sure you’re in a
    comfortable environment, what you wear can help make you feel more relaxed.
  • Clear your schedule.
    You’ll want to have time to rest after each infusion treatment. Your body may either need the time to fully recover, or you may need time off if you experience side effects. Do not stress yourself out thinking that you must rush to get to work or run other errands after your treatment.
  • Let us know if you’re ill.
    Commonly, IV medications can weaken your immune system. This makes it even more important that you remain healthy. If you are on or recently have been on an antibiotic or if you have an acute illness such as a respiratory infection, please contact our office at (217) 366-6028 to discuss your specific situation with one of our registered nurses.