Primary Care and Specialties

Carla Samuel-Parks

Carla Samuel-Parks, MD Family Medicine Physician

1001 Commercial Drive
Mahomet, IL 61853

217.586.6600     Visit Site >

Now accepting new
patients
4.62

Patient Satisfaction

Our patient satisfaction surveys help us identify areas of improvement to work toward providing you with the best healthcare in the area. Patient satisfaction, along with increasing the quality of care delivered and reducing healthcare costs, are the three organizational objectives we focus on each and every day.

The data below shows how our provider and staff compare across all of the patient satisfaction survey questions.

Overall score
1-. How would you rate the friendliness and helpfulness of the staff?
4.78
2-. How would you rate the comfort of the waiting area?
4.59
3-. How would you rate how long you had to wait in the waiting area?
4.49
4-. How would you rate how long you had to wait in the exam room?
4.43
5-. How would you rate the personal manner (courtesy, respect, sensitivity, friendliness) of doctor?
4.93
6-. How would you rate the skills (thoroughness, carefulness, competence) of the doctor?
4.86
7-. What is the likelihood of you recommending the doctor to your friends or family?
4.81
8-. Q8: How would you rate getting an appointment as soon as you wanted?
4.52
9-. When you call the office, how would you rate getting the help or advice you need?
4.44
10-. Considering all aspects of the office, rate your satisfaction.
4.38

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