Christie Clinic is made up of talented professionals working together as a team to care for your family. Our team members appreciate each other and regularly share words of recognition and acknowledgment for going the extra mile to provide the ultimate patient experience and make Christie Clinic a great place to work. Below are a few of the inspiring stories our Team Members and patients have shared about the care and compassion they have experienced. Have you had a great experience with a Christie Clinic Team Member or Provider? Submit your story here! November 2021 Lauren B., Radiology “I want to spotlight Lauren for her dedication to our team. Her navigation through tough times is very admirable. She has a way of showing that she truly, genuinely cares about me and our team. I have felt this first-hand and certainly on more than several occasions. Leaders like Lauren are hard to find, and I am truly grateful to have such a powerhouse standing in my corner for the good, the hard, and the unknown.” - Becca A., Radiology Liz P., Business Services “Lizzie kindly agreed to have a Health Information Technology student shadow her. She did an outstanding job and impressed the student with her patience, kindness, and willingness to make him feel at ease. She answered his many questions, took the time to explain her role, and inspired him to consider this as a future career path. Thank you for making a connection with this student and making a positive impact!" - Susan F., Health Information Management Dr. Sarah Willard, Pediatrics “Dr. Sarah Willard is absolutely the best pediatrician around. She is kind, caring, and genuine. She always takes the time to explain, answer questions, and share information. I am beyond thankful for this angel on earth as we navigate a difficult time with our son. Dr. Willard is so patient and kind during every visit with our entire family, and we will forever be thankful we get to work with her!” - Recognized by a Patient Brittany W., ENT “I called ENT due to side effects from a medication. They transferred me to Brittany, who was absolutely wonderful. She calmly talked me through everything until my husband was able to get home and help me. She is a huge asset to Christie Clinic, one of the best, smartest and most competent nurses. Thank you, Brittany, for your care and professionalism. You are outstanding." - Recognized by a Patient October 2021 Marcia D., Float “Marcia assisted in our department for the past two days and was very helpful. She was always polite, kind, and caring with our patients. She worked hard and was not afraid to ask questions. It speaks high volumes that she was willing to learn new things in order to help our patients in this specialty department. We enjoyed having her in Endocrinology. Thank you for all your help, Marcia! We appreciate you!” - Julie G., Endocrinology Stacy F., Rheumatology “Stacy is amazing. She always takes care of dealing with my specialty pharmacy and makes the process easy for me. I cannot thank her enough. Dealing with all of the in's and out's of these very expensive medications is something that people just don't want to do, don't have the time to do, and don't have the knowledge to do. But, Stacy just takes care of it. Thank you, Stacy!" - Recognized by a Patient Laura J., Dietitian “Laura is always kind and compassionate with her patients. A patient came out of their appointment with Laura and stated, "This was such a great appointment. She is so nice. I feel really good about things now." The patient left with a smile on their face after such a "great" visit with Laura. Thank you for all your hard work, Laura! It truly shows how you care for your patients! We all appreciate you!” - Julie G., Endocrinology Ashley S., Orthopedics & Sports Medicine “Recently, a check-in team member came into Orthopedics & Sports Medicine and said she had a patient who was bleeding more than a Band-Aid could help. Ashley told her that she could bring the patient into an exam room, and she would examine him. Ashley was able to get him fixed up and on his way to his appointment. Although this patient was not an Orthopedics & Sports Medicine patient, Ashley went out of her way to help him. It is always so refreshing to see our staff go the extra mile. Way to go, Ashley!" - Andrea K., Bloomington Family Medicine September 2021 Joisha F., Radiology “Jo performed my annual mammogram, and unfortunately, something was found. As I waited for further testing, Jo asked how I was doing each time she went past me. At one point, she even came into the room and gave me a hug, reminding me to take one day at a time. I really needed that kind gesture just then. Today she called to check up on me. This is so above and beyond. I want to recognize her for her kindness and compassion. She is absolutely wonderful at her job.” - Recognized by a Patient Hayley G., Danville Family Medicine “Hayley, who works as a Medical Office Assistant, was able to go to training to learn the Patient Service Representative workflow and has been helping us ever since. She has jumped right in and is loving this new experience. We appreciate her willingness to do this, and we are so glad to have her as a part of the team.” - Jennifer B., Danville Family Medicine Nicole G., Pediatrics “My daughter was having UTI symptoms, and unfortunately, we were all under quarantine and unable to go anywhere. Nicole brought urine collection supplies to my house after her shift and left them on my porch for me to get a sample. She then arranged for me to drop off the specimen to someone outside the building with no personal contact. Nicole went above and beyond her job responsibilities to make sure my daughter was taken care of. She is a great asset to the Pediatrics Department!" - Recognized by a Patient Julie G., Endocrinology “Upon hearing a Nurse Alert in the Lab, Julie suspected it was one of our patients. Once she arrived at the Lab, Julie was efficient and accurate in triaging and diagnosing the patient. She first ensured that the patient was stable and then arranged for an ambulance and alerted the family. Julie remained with the patient until EMS and the family arrived. What an excellent example of nurse dedication; way to go in following your intuition and accurately assessing the patient’s condition!” - Dr. Haider-Badenhorst, Endocrinology Dr. Thameem, Pulmonary Medicine “A new physician candidate recently told me that, ever since he has known Dr. Thameem, he has wanted to work for Christie Clinic. He said that Dr. Thameem and his colleagues exemplify kindness, caring, and professional integrity. This is the second similar compliment I have received regarding Dr. Thameem in recent weeks. Thanks, Dr. Thameem, for always showing up and bringing the best to our medical community!" - Marsha O., Administration August 2021 Nancee K., Laboratory “A patient was anxious about having her blood drawn, so Nancee came in and talked to her during the draw. At the end of the draw, the patient had an adverse reaction, but Nancee stayed calm and got the patient to focus on her eyes. The two connected, and Nancee stayed by her side, continuing to encourage conversation and keeping her alert until the ambulance arrived. I am so glad Nancee was working when this happened. She did a phenomenal job!” - Robin T., Laboratory Dr. Kibler, Foot & Ankle Surgery “Dr. Kibler always strives to go above and beyond for his patients. I constantly get compliments from patients about his bedside manner, saying that he is so easy to talk to and listens to what they are saying. He always treats every patient as if they were family and keeps their best interest at heart. I feel truly privileged to be working with Dr. Kibler every day, and working with him makes me excited to come to work.” - Travis R., Foot & Ankle Surgery Christie K., Urology “A patient shared with me a recent experience he had with Christie. A medication he was taking was expensive after insurance, but he needed it for his condition. Christie reached out to our pharmaceuticals representative and got him into a program that would help with his situation. He couldn't express how grateful he was for her and how he loves going to a place that cares for his health just as much as he does. Thanks, Christie, for going the extra mile for our patients!" - Hillary L., Urology Obi O., Convenient Care “Obi evaluated a baby for a fever and recognized the baby was not doing well. He advocated for the patient and ensured the patient received further workup at the ER. The patient ended up being transferred to a children’s hospital and was admitted for a month. The patient’s mom commented that, had it not been for Obi, things would have gotten worse before the baby received the appropriate care. Thank you, Obi, for putting 'We Listen. We Care.' into action. Keep up the excellent work!” - Dr. Orama, Pediatrics Brianna S., Radiation Oncology “I want to thank you for helping me get through radiation. I was super scared and I’ve been through a ton of stuff in the past year, and I felt like cancer was a load I couldn't bear. I'm grateful it was caught early and extra grateful for kind people along the way. You're one of those people. Your attitude of lightheartedness mixed with your professional way of keeping things moving with the busy radiation schedule seems like the perfect combo for such an important job. I will not forget you." -Recognized by a Patient
